Cancellation Policy

Hotel Germanus, Madurai

  • If cancelled before 48 Hrs full refund
  • If cancelled within 48 Hrs 1 Night Charges
  • If No Show 100% Charges applicable

Germanus Springs, Kodaikanal

  • If cancellation is done 7 days before the day of arrival – 100% refund
  • If cancellation is done 03 days before the day of arrival – 25% retention charges is applicable.
  • If cancellation is done 02 days before the day of arrival – 35% retention charges is applicable
  • If cancellation is done 24 hrs before the day of arrival – 60% retention charges are applicable.
  • If the cancellation is done on the day of arrival, NO REFUND will be given. 100% retention charges applicable.